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"First class care from Ayr"

About: University Hospital Ayr / Vascular Surgery

(as the patient),

I would like to thank all the nurses and staff at station 2 at UNIVERSITY HOSPITAL AYR,

For looking after me so well after my carotid artery operation. They were first class at caring for me and I cant believe some of the negative comments I have heard over the past about some of the staff at Ayr Hospital, We should all be grateful to them for the service care and attention they give to there patients, A special thanks to charge nurses

Anne-Marie, Laura and Gail they were marvellous.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/04/2016 at 14:36
Published on Care Opinion at 15:45


picture of Eunice Goodwin

Dear geronimo123456,

Thank you so much for telli8ng us about your recent lovely experience in Ayr hospital. I will pass this on to the team, particularly Anne-Marie, Laura and Gail, I am sure it will be make their day and be very gratefully received.

I hope you are fully fit now or well on the way to being so.

best wishes,

Eunice

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