"Cvs sampling"

About: Birmingham Women's NHS Foundation Trust

I just wanted to leave a positive comment about our experience of the staff on the Fetal medicine ward. My husband and I received the phone call that all 12 week pregnant women dread that our baby was high risk for downs, Edwards and patuas. We decided to head to Birmingham and have the cvs sampling done to find out for sure want was going on with our baby. From the moment we arrived staff were caring, sensitive and attentive. They took their time with us answered all our questions and never rushed us. They helped us so much to deal with what's was a very difficult day and I can't thank them enough for their kindness.

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Responses

Response from Birmingham Women's NHS Foundation Trust

Thank you so much for taking time to share your feedback with us.

Our Fetal Medicine team work hard to ensure challenging messages are shared with utmost support and care.

It is wonderful to hear this has been the case for you.

Our team has enjoyed your feedback and it has given them an important reminder that the care they give is so very important.

If you need further support from our team for anything, please contact our Patient Experience team on 0121 607 4749.

Thank you,

Amy Maclean, Head of Patient Experience