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"Concerns about my care under camhs st helens"

About: CAMHS Team St Helens / St Helens CAMHS

(as the patient),

I was first referred to camhs at about the age of 13. At this time it was when the unit was on Cowely Hill Lane. They put me on medication, gave me a councillor who was fantastic, everything was going great until she left and I was assigned a new one. However, I must say that this one helped me more than the other, she even came into school to me for my appointments. Until yet again, she left. This continued, and I spiralled deep into my depression again on my own.

Things had started off badly, but as the team moved to the previous Peasley Cross Hospital it just began to get worse than I could ever imagine. I went on to see 2 different councillors there (both left) oh what a change. I had been there now for two years and had one session of 'CBT' which consisted of him reading to me off a print out.

Eventually I waited well over 6 months for a new 'care co-ordinator'. Then I didn't even receive a letter to see her, never mind a letter for an appointment with her!

I feel all they have done is give me meds and increase them.

The care I have had from st helens team is poor. For three years I have been suicidal and self harming. They do not seem to care about you unless you say that you are planning on killing yourself- which to be honest I have never said to them because i'm not looking for attention, i'm looking for a way to cope.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 7 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 09/05/2016 at 10:48
Published on Care Opinion at 12:05


Thank you for taking the time to post your comments we are very sorry that this has been your experience and we would like to discuss it further with you. Please do not hesitate to contact us on:-

Brigette Hamlett

Clinical Team Manager St Helens CAMHS

0151 4896137

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