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Excellent children's a&e dept

Story from nhs.uk

"Excellent children's a&e dept"

About: Hull Royal Infirmary

Wanted to let the children's a&e dept at Hull Royal Infimary know, what an excellent service we received last night. My 9 year old had chest pain while we were on holiday in the area.

We could not have asked for a better service, from the friendly receptionist, who booked us in, to the highly competent triage nurse and excellent fy2 doctor. They put my anxious son at ease from the beginning. They were so professional & efficient & worked well as a team. We were kept informed at all times.

Thank you very much.

I only wish I could remember your names to thank you personally

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Responses

Response from Hull Royal Infirmary 8 years ago
Hull Royal Infirmary

Submitted on 11/04/2016 at 14:02
Published on nhs.uk on 12/04/2016 at 02:31

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Childrens Emergency Department.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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