"Grateful thanks to all involved in my operation"

About: Royal Devon & Exeter Hospital (Wonford)

I would like to thank all involved in my recent operation.

The skill of the surgeons amazes me, when I think of the pain I was in before this procedure was done, I feel so fortunate that they have been able to relieve me of this.

It is early days I know, but already I feel that life is worth living once again.

We are so fortunate to have this wonderful hospital so close to home.

I must also praise the nursing staff, who work so hard, with their cheerfulness, it made my few days stay as comfortable as possible.

My only complaint would be night time, I did feel quite isolated, feeling that I would be intruding on their watch, by drawing attention to the fact that I was feeling so low and uncomfortable.

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Responses

Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to share your experience of the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care that you have received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. We will ensure that this positive feedback is passed on to the relevant individuals and departments involved.

With regards to the concern you have mentioned above, we are very sorry to hear that your experience at night time was the cause of frustration and inconvenience and we would welcome the opportunity to discuss this further with you. In order for us to fully investigate your concerns and address the issues you have raised, we would be grateful if you could contact out PALS department on 01392 402093 so that they can take some further details from you. We hope to hear from you soon so that these matters can be resolved. Once again, we are very sorry for your experience.