"Do the elderly matter?"

About: Whiston Hospital

Age 84 had "a cough". Went in on new years eve, released next day. Waited 11 hours in a discharge lounge for community transportation. No care plan in place upon discharge. Died within 4 hours of release. Enough said!

Story from NHS Choices

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Response from Whiston Hospital

Firstly please accept our most sincere condolences. We take all issues surrounding patient experience very seriously and we are extremely sorry that on this occasion your experience was not at the standard we would expect. Please contact our PALS team on 0151 430 1376 so that we can discuss this further with you.

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