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"Recovering from Encephalitis what the services have done for me."

About: Ayrshire Central Hospital Dirrans Centre (including rehab)

(as a service user),

In August 2014 I was diagnosed with encephalitis. As you would expect this has had a huge effect on my life. But the services offered by the Dirrans Centre and Ayrshire Central Hospital Occupational therapists. These services have allowed me to recovery both mental and physically. The Dirrans Centre has allowed me get my confidence back with human interaction, proved me morale support as well as improve my physical wellbeing. Ayrshire Central Hospital has been great at improving my morale and improving my physical wellbeing.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/04/2016 at 17:24
Published on Care Opinion at 22:57


picture of Eunice Goodwin

Dear Michael Juggernaut,

It sounds as if you have had a long journey to recovery. I will be very happy to pass this to the teams to let them know how much they have helped your recovery but I think you need to accept some responsibility too. Absolutely well done for your hard work and determination too. Thank you for being an inspiration to others.

I wish you continued recovery and health,

Eunice

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Update posted by Michael Juggernaut (a service user)

Dear Eunice

Thanks for the great words of support, I still have a long way too go. But I feel with the continued level of support I am receiving this will increase my physical and mental health quicker. I cannot stress enough how much these services have helped me and me be the stubborn man only allowed the Dirrans in to help, because I seen them running a football program and I wanted to play football. Stephen and the gang down at the Dirrans have understood my condition, helped me to be more positive and improved my physical activity.

Thank you

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/04/2016 at 10:01
Published on Care Opinion at 15:35


picture of Eunice Goodwin

Dear Michael Juggernaut,

Thank you. You really are an inspiration and I think stubbornness is an important quality, it stands you in good stead. I will let you into a secret, anyone who knows me might say that I too am stubborn.

Keep up the great work, Killie needs a good striker.

Eunice

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Response from Nanette Masterton, Unit Manager - Dirrans, North Ayrshire Council 8 years ago
Nanette Masterton
Unit Manager - Dirrans,
North Ayrshire Council
Submitted on 19/04/2016 at 12:24
Published on Care Opinion at 12:45


Dear Michael Juggernaut,

Sorry to take so long to respond to your story but unfortunately I have been ill and off work for the past week.

Thank you for taking time to tell your story and we are delighted that the services we provide at the Dirrans Centre have been helpful to you. I know you thoroughly enjoy playing football with Dynamo Dirrans and this has helped you physically and psychologically. We look forward to continuing to support you on your journey to improved health and fitness.

Kind Regards

Nanette

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