"Dr and team ENT Department"

About: Royal Preston Hospital

I have just been discharged from the Excellent care of Dr and team in the ENT Department, Royal Preston Hospital. Just over 3 1/2 years ago I found a lump in my neck. it was necessary to have a Hemithyroidectomy and they found a few little Cancer cells. Dr and team helped by explaining each and every step of my treatment. I had to visit regularly to have scans and fine needle aspirations every member of staff could not do enough for me. Special thanks to the nurse too.

The staff in this dept and the whole hospital work tirelessly.

My family and I are very grateful for the care we have received.

Thank you very much.

Sharon Abercrombie and family.

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to tell us of your experience over the time you've been cared for by staff in our ENT department. I can appreciate what a worrying time this has been for you and am so pleased to hear that the care, support and standard of communication you received was of such a high standard. Your kind feedback has been shared with staff in the ENT department.

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