"Breast Clinic - excellent care"

About: University Hospital (Coventry)

I visited the Breast clinic after find what I thought was a lump in my breast.

It turned out to be just a thickening of tissue but at each stage of the appointment I was treated with dignity and kindness and reassured that I had done exactly the right thing by visiting my GP for a referral to the Breast Clinic.

Each of the staff reiterated the importance of checking my breasts regularly and that they would rather check out any concerns for ladies.

I can't speak highly enough of their attitude and the service in general.

My appointment was on time and everyone was really lovely, putting my mind at ease.

So a bit thank you to me to all the staff I saw that day.

Story from NHS Choices

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Responses

Response from University Hospital (Coventry)

Thank you for providing feedback on your recent experience of Breast Screening at University Hospital, Coventry in March 2016.

I am delighted to hear that you had a positive experience and that our Breast Screening team provided you with reassurance and kindness throughout.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments have been shared with the team.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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