"I would never recommend this department to anyone."

About: John Radcliffe Hospital

My reason for never wanting to return to the department is because of the attitude and manners of one of the SHOs on the neurosciences ward. They stood at the bottom of my bed and called me a liar about my medical condition and the headaches I was experiencing.

Story from NHS Choices

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Response from John Radcliffe Hospital

Thank you for your comments regarding the Neurosciences ward.

I am very sorry that your treatment was not at the high standard that we expect to provide.

Please be assured that your feedback will be passed onto the Service Managers responsible for Neurosciences. We would welcome the opportunity to investigate the issues you have raised and provide you with a response.

If you would like us to do this, please do not hesitate to contact the complaints department on 01865 221728 or at complaints@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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