"On Saturday 12 December I was ..."

About: Wansbeck Hospital

(as the patient),

What I liked

On Saturday 12 December I was transferred from Hexham General Hospital to Wansbeck General Hospital at that time I was suffering from acute abdominal pain but the exact cause had not then been established.

Over the next two weeks I received superb quality care and treatment. Once I had been diagnosed I was operated on and treatment was astonishingly rapid. The specialist team that took care of me were splendid showing not only great skill, but compassion and humanity, making me feel that they were as concerned as I was that I should have a successful outcome.

The staff on ward 4 looked after me wonderfully well they are all dedicated to looking after the patients in their care with ability, kindness and good humour.

I returned home on Christmas Day, and have continued to receive first class care and attention. further treatment is being arranged for me, some of which is at Hexham, the thoroughness and care being shown gives me great confidence.

the media seems to enjoy knocking the NHS but the high quality of my treatment so far tells me that their carping ignores the daily fine standards maintained by people such as your staff.

Story from NHS Choices

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Responses

Response from Wansbeck Hospital

Thank you for your comments posted on the NHCT website regarding the care afforded to you whilst on Ward 4 at Wansbeck General Hospital. It was very kind of you to write and complement the staff on their care, it is very appreciated.

Looking forward I hope that your continued care goes well and that you make a full recovery.

Thank you for taking the time to write.

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