"Awful experience of emergency unit A and E"
About: Heartlands Hospital / Accident and emergency Heartlands Hospital Accident and emergency Birmingham B9 5SS
Posted by BIGBOSS (as ),
arrived at heartland at 10 ish with my mom, with severe head injury.
blood coming out from back of head and not seen for 1 and a half hours
nurse was rude and did not seem caring at all (I thought their attitude was awful).
eventually went in assessment room left for another 30 minutes still blood pouring. no sign if any one, I asked for a nurse who was unhelpful and texting.
eventually first doc came, who was rude. Then 2nd doc came and was good as gold, and treated my mom and said its unacceptable service, the amount of blood lost.
then another nurse came to transfer to ct scan, nurse seemed half asleep when carrying out duty. I feel most of our experience was awful.