"Long wait times and dreadful staff in outpatients"
About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
Posted by Annette
Visited outpatients 4 yesterday. Encountered rude uncaring staff. Nursing auxiliary there was dreadful. Did not care about patients and had a dreadful manner. I am a nurse and was appalled at their attitude and lack of care. I was made to feel I should be grateful to be seeing the surgeon as I had asked to see them instead of the physio I was down to see. I had complained about the care with this team previously and it was inappropriate I was with them again. The wait time was 1.5 hours. The auxiliary basically said well its a teaching hospital what do you expect when the surgeon has students!
The consultant was rude beyond words and I was in tears. The care was shocking and one man refused to wait and had to leave. This area and the care are appalling