"Service I received on Monday."

I was unable to get an appointment from my G.P and had difficulty breathing, I attended with my 2 year old who had very bad cough which I though was chest infection.

After checking in I was seen by by an extremely nice and helpful doctor, my son was being difficult and refusing to be examined the doctor took their time to make sure he was comfortable and kept him busy with stickers while they examined him.

I was also seen by the same GP. I was very impressed with the level of care I received, was very comfortable in talking to them, it was nice to talk to a doctor who is not already typing you prescription before you finish telling them your issue, I was given advice about risk of medication while pregnant, my sugar levels and urine was also checked to insure I was in good health my own doctors have never done this for me even in my first pregnancy.

I would rate the service I received 10 stars if it was an option.

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Responses

Response from Beckenham Beacon Ucc

Dear Shara Mohammed,

Thank you for taking the time to share such positive feedback with us. It is always nice to hear when we are performing well and delivering both safe and effective care with excellent patient satisfaction.

I will pass your feedback to the team.

Many thanks

Leanne Walsh

Quality and Clinical Governance Manager

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