"Emergency visit"

About: Bromley Healthcare / District nursing

(as the patient),

I've had day surgery on my head that day.

There was one bandage put carefully on the wound. And another bandage over that: to protect me if I accidentally bumped into anything. Blood had seeped through to the outer bandage and down my head.

It was an emergency; and so my son, who was with me, contacted the District Nurses.

It took them an hour to get to my house. And in the meantime my son got quite agitated on my behalf. I imagined that they were just very busy; but they did turn up.

There is a group-photo on the site somewhere, which shows a group of smiling nurses. Let me tell you that the smiles they brought to me, were twice as large and very welcome!

They repaired the outer bandage skilfully, reassured me; then rushed off to their next case.

They left and I didn't even catch their names.

They do this day in day out; They run the risk of being underestimated. Yet this devotion to their duty happens all the time.

I remember their expertise; and their smiles most of all; and I'm grateful.

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Response from Amanda Mayo, Head of Nursing, Quality Team, Bromley Healthcare

picture of Amanda Mayo

This is such a heartwarming story and brought a smile to my face too!

I am so pleased that they were able to help you in such a positive and supportive way! I hope your wound is now healing.

I do need to point out as this posting will be read by many, that district nurses do not usually carry out visits for emergencies. Often rininging your GP will generate a response from a service that provides emergency call outs. The fact that our nurses responded so quickly is a credit to the services provided by Bromley Healthcare nurses!

Have a lovely weekend

Kind regards

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