"Very appalling behaviour from all staff."

About: Royal Free Hospital

Waited from 1am - 6am for a bed in A&E I came in a ambulance. When I got the bed we were given sheets to change ourselves. then I asked for a blanket from the nurse because I was shivering, the nurse totally ignored me and I had to send my sister to go all the way to my house in Wembley and bring me a blanket & my pillow (2hrs after my sister got back the nurse magically showed up with a blanket) after my family went I slept for half an hour only after that the same rude nurse took me out of my room and placed me in the middle of the floor (with my bed) under the bright lights and noisy machines I asked the reason as to why I'm being pushed out and they told me cos someone else needed the room. now I'm sat here for the past 4hrs in the middle of nowhere with everybody staring at me! This is the worst hospital ever! You get treated like a animal! Sorry I lied.. You get treated worse than an animal like you have no feelings what so ever. The staff even gathered up at one point and started to talk about me and I heard every single word. And it weren't nice stuff. Dont ever bring anyone yo this hospital!

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Responses

Response from Royal Free Hospital

Sorry to hear that you were unhappy with your experience. We take all complaints seriously and have passed this on to the team in A&E so they can look into it further. If you would like to talk to someone about this in more detail, please email rf.pals@nhs.net

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