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Fantastic service

Story from nhs.uk

"Fantastic service"

About: The Tunbridge Wells Hospital

I visited the minor injury section of the A & E in Tunbridge Wells Hospital, Pembury during the week.

From the moment I entered the hospital I was met by fantastic customer service.

Everyone I met, from the Receptionist, triage Nurse, Radiologist and Doctor were so friendly, helpful and knowledgeable.

I could not believe how quickly I was treated.

I have never had to attend as a patient a UK hospital as I am a visitor from Ireland with an EHIC card, but I have to say this hospital is a credit to the NHS.

A big thank you to everyone.

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Responses

Response from The Tunbridge Wells Hospital 8 years ago
The Tunbridge Wells Hospital

Submitted on 07/04/2016 at 11:43
Published on nhs.uk on 08/04/2016 at 02:31

Thank you for taking the time to give feedback regarding your recent experience in the Emergency Department at Tunbridge Wells Hospital. We were delighted to read that you found the care of such high standard and will be sure to pass your thanks on to the Matron for the department. With kind regards, the PALS team

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