"Attitude"

I recently went to the Thomas Linacre for a growth scan and found the sonographer who carried out my scan to be rude, I felt rushed, they wouldn't answer any of my questions and lacked manners. When the sonographer completed the scan they told me they will just look at the results then looked at me and said I can go now. Not telling me where to wait, who I was going to see. Maybe they could be a little more informative as a first time mum I have never been to their department before and just because they work there they should not assume everyone else knows how the procedure works. Apart from the sonographer all the other staff where nice and made me feel at ease.