"Unacceptable waiting time in blood taking dept."
About: Hospital Of St Cross (Rugby) Hospital Of St Cross (Rugby) Rugby CV22 5PX
My partner visited the above unit on 30 4 2016 for a blood test
After waiting 15 mins in a queue tonget to the reception desk she was told that there was a waiting time of about an hour. The waiting room was packed with no chairs available and many people standing including elderly patients.
The small waiting area needs to be addressed, as does the issue of not enough chairs for elderly and infirm patients . I
I fully appreciate that our health service is under enormous pressure, but surely more chairs can be provided in the waiting area . My partner was unable to stand for that length of time so had nomoption but to leave, as did 2 other patients ahead of her.