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Dental care

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"Dental care"

We attended with my 2year old daughter as an emergency on a Sunday morning after she chipped her tooth. The receptionist was fantastic, the receptionist recognised our distress and ensured we were seen promptly. The dentist was brilliant, exactly what we needed, informative, reassuring and professional. I can't praise this service enough, it was just a shame that neither Berkshire A&E or 111 could give us the details of this clinic. It was left to me to find it via an Internet trawl.

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Responses

Response from Tilehurst Clinic 7 years ago
Tilehurst Clinic

Submitted on 27/09/2016 at 12:12
Published on nhs.uk on 28/09/2016 at 02:35

Hello,

Thank you for your posting and kind comments. Please accept my apologies for the delay in responding. We are pleased to see that you were happy with your daughter's care. I will share your feedback with staff and record this formally as a compliment. This will be much appreciated. I have noted your comment regarding difficulties that you experienced when trying to obtain information about this service. I will raise this with our Communications Team.

Yours Sincerely,

Trevor Lyalle

Patient Advice& Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel; 0118 9605027 e mail: bht@berkshire.nhs.uk

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