"Staff at Elm lodge were reassuring"

About: Elm Lodge / Cognitive Impairment & Dementia

(as the patient),

The staff at Elm Lodge I found reassuring. The information I was given was great for myself and my daughter, gave us a good understanding of exactly what was going on in my head. All very friendly and I found the whole experience to be fantastic myself. As in the beginning I was quite scared and a little anxious.

I would like to thank all the staff at “elm lodge” that I was seeing they were great and treated me with respect and not like a toddler

Thank you

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Response from Jackie Jervis, Senior Nurse Practitioner, West London Mental Health NHS Trust

Thank you for your feedback Tray475. I am pleased that you found the Cognitive Impairment and Dementia service helpful and I am glad we were able to address your needs and reassure you at this anxious time.


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