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Truly Grateful

Posted By Earthy173

"Truly Grateful"

About: Crosshouse Hospital / Care of older people

(as the patient),

All staff that we met did a great job and we are truly grateful for everything

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 06/04/2016 at 09:51
Published on Care Opinion at 10:37

picture of Eunice Goodwin

Dear Earthy173,

Thank you for sharing this lovely post. Not only is it great to hear you care was good but it is also really helpful to staff to know when they are doing a good job. I will be delighted to pass this on to the team and I am sure it will make their day.

Best wishes,

Eunice

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