"Behaviour clinic part 2"

About: St Peter's Hospital (Chertsey)

I also wanted to say that it's not the staffs fault the clinic has become what it is! I really like the consultants there although they don't listen to me and sometimes I think they think I'm a delusional mother! The clinic is shocking, I hear from other parents who are going through similar! It needs sorting ASAP before something happens to a child who can't get their medication for what ever reason. It's sad to see it come to this, I don't want to point the finger at anyone in paticular but doctors have to accept responsibility for their own mistakes. Please help this clinic, it's such a shame, but I'm afraid I'm not willing to give it yet another chance X

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Response from St Peter's Hospital

We are really sorry and concerned to hear about your experiences with our Behaviour Clinic and how it has affected you and your children.

In particular that the shared care had not worked as it should have and your children were without the correct medication they needed.

We would like the opportunity to discuss this further with you and would encourage you to contact Patient Experience Team on 01932 723553 or email pals@asph.nhs.uk.

Thank you for taking the time to give your feedback.

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