"The ward D21, once I was on it ..."

About: New Cross Hospital

(as the patient),

What I liked

The ward D21, once I was on it was clean

What could be improved

Staffing levels, not enough nurses on duty and some having to do double shifts.

Nurses not being trained to give drugs via IV, so patients left in agony whilst they found someone from another ward who could give them.

Anything else?

I would not recommend this hospital, maybe I just had a particualrly bad experience of the doctor who admitted me - they were uncaring and only seemed to listen to what they wanted to and saw the patients as inconvenient and they could be doing better things.

Story from NHS Choices

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