"Mystery of Waiting List"

About: York Hospital

Placed on Waiting List for TURP operation in February 2016. Needing to arrange care for wife in my absence I phoned Urology Waiting List Coordinator. Understood no precise estimate, but all other things being equal, how long might average patient wait for TURP? Was it 6 months, 1 year, or longer? Got Answer Phone on 2 occasions and left full details. No reply. Phoned surgeon's secretary yesterday and they tried to help by connecting me to Urology Waiting List. Got Answer Phone again and left full details. Yet to receive reply. Not sure what else I can do?

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Response from York Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to discuss the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01904 726262 or email pals.@york.nhs.uk

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