"outstandingly poor staff at low levels"
About: New Cross Hospital New Cross Hospital Wolverhampton WV10 0QP
Posted by out of towner
the ophthalmic clinic is very tatty and run down. however, the main problem is the unbelievably ignorant attitude of the staff at the lower levels ie/ reception/technicians. as I am not allowed to identify them here (they don't even wear names badges!) but I could certainly describe them and they know who they are - shame on you all - you only have a job because there are patients - please newcross send them all on some customer services skills training - we have a choice of hospitals and if people stop coming you will be out of work. nasty!!