"If carlsderg did hospital appointments"

What a great little place Braintree community hospital is ,

Arrive 10 to 9 for a 9am appointment , use the automated check in ,

Grab a really nice , proper real coffee, cappuccino from the coffee shop and off to wait my turn in the outpatients department , within seconds of sitting down , I'm called in and seen by the surgeon , and sent to X-ray , book in there , sit down , sip my coffee and I'm in having the necessaries done , then back to the outpatients to inform them I've had the

X-rays , 2 sips of coffee later , I'm back in with the surgeon going over the procedure for my pending operation ,

Pop upstairs to the day surgery to book in my pre op assessment for a week's time , and I'm done , and I still have half a cup of hot coffee left , what an absolutely fantastic service , I was completely flabbergasted by the speed , efficiency and the friendly professionalism of all the staff I came into contact with .

And to top it all off, that lovely little hospital coffee shop does bacon rolls as well ................. If Carlsgerg did hospital appointments, then this would have been it

Story from NHS Choices

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