"Experiences with the Department of Opthalmology"

About: Darlington Memorial Hospital

My husband was referred to this department in December 2015, as an emergency appointment.At this appointment he was dealt with both efficiently and reassuringly.

Subsequent appointments and surgery, under the leadership of the Consultant, were also, very satisfactory.

We wish to thank all the staff who helped him in various ways, be they Receptionists, Nurses or Doctors for their sensitivity and understanding of the needs of the patient and relatives. This made an otherwise stressful time much easier to deal with

John and Patricia

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Responses

Response from Darlington Memorial Hospital

Thank you for providing feedback on your husband John's experience of the Ophthalmology Dept at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care he received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and Service Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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