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Excellent care despite busy nurses, no rush to...

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"Excellent care despite busy nurses, no rush to..."

About: Hull Royal Infirmary

I stayed on ward 4 for 2 nights this year and despite a shortage of nurses and a doctors strike the nurses worked really hard to keep on top of the whole wards requests. They must have been exhausted but kept smiling all day! I even thought the food was pretty good.

My only issue was the 10 hour gap between being told I would be discharged and actually being discharged due to a delay by the pharmacy!

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Responses

Response from Hull Royal Infirmary 8 years ago
Hull Royal Infirmary

Submitted on 01/04/2016 at 16:57
Published on nhs.uk on 02/04/2016 at 02:30

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Neurosurgery team.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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