"Forever haunted"

I spent 3 months on Cedar Unit last year my time there did not help me to overcome my anorexia. I may have gained weight but not enough was done to address the fact that this is a mental disorder. I found my Consultant abrupt and disinterested in me and the ward manager treated me with sheer contempt. As patients we witnessed arguments between staff many of whom made it clear that they had no respect for the ward manager. There is no team work amongst the staff.

There were some positives as there are some wonderfully caring staff, unfortunately they can not make up for the incompetence of the senior staff in particular the ward Doctor who made my life a living hell on a daily basis.

The food is generally ok, but cross the dietician at your peril. They are incredibly abrasive and often downright rude.

You do get access in time, but I was often left disappointed as they had forgotten to allocate staff to accompany me.

This hospital has potential it is a shame that the lack of staff cohesion and communication does not enable patients to make the most of their stay.

Story from NHS Choices

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Response from The Priory Hospital Cheadle Royal

We are sorry to hear that you had a negative experience at The Priory Hospital Cheadle Royal. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 020 7605 0923 or davidwatts@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

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