"Shambles"

About: Warrington Hospital

After having waited for over 6 weeks for a very important date to see the dentist for a worrying lump. I received a muffled voicemail on the day of my appointment and can just about make out the word cancelled.

After a 30 minute call to get through to the department I am told the appointment was an 'error' and that there are no dentists in today.

I then got offered a new date, in another 6 weeks. After explaining how important this is i then start to get offered sooner dates, like some sort of game.

After 'negotiating' I finally got a new date for a weeks time.

Story from NHS Choices

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Responses

Response from Warrington Hospital

Sorry to hear that your experience wasn't good in this case. Please can you contact us so we can find out more about your case and feedback to the team. You can contact us via pals@whh.nhs.uk

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