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"Exceptional doctor"

About: King's Mill Hospital / General surgery

(as the patient),

Doctor Villatoro has looked after me many times before I must say he is such a fantastic consultant. Out of every doctor I have ever had in my lifetime Mr Villatoro is the one I would want to put my life in his hands. He is the most caring person I have ever met and is so brilliant at his job. If you want a doctor to listen, care and act In your best interests this doctor is the one to go to! every single time he has come to see me he has shaken my hand and my parents and kneeled down onto my level.

When he says goodbye he gives me a sense of absolutely first class treatment. Mr Villatoro goes so far out of his way to make sure that the patient is satisfied. He doesn't just see the person as a patient he sees them as a human being who isn't just suffering from physical problems but the impact of the physical problems which cause emotional impacts, which I feel some NHS workers tend to forget at times.

I would 110% say that, in my experience,  Mr. Villatoro is the best consulant I have EVER met. He deserves so much praise. He always has a smile on his face despite it is clear to me that he works exceptionally hard. I can see how hard working he is. He is such a credit to the NHS.

There is no words to describe how amazing this consultant is as soon as he walked through the doors the horrible experience of being hospital actually turned positive. I am extremely happy that the care that was given is more than the high expectation. He isn't just what the expectation of the NHS is he is more! Mr. Villatoro has Never let me or my family down. Through very hard times he helped me find a light and a soloution to my problem.

He does not just go a mile he goes thousands more. I couldn't ask anything more from him. And he has done the NHS proud in my opinion. I would really like this to passed on to him as he deserves to know that he is recognised for being such a fantastic doctor!

Thank you Mr. Villatoro for everything. You are fantastic!

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Responses

Response from King's Mill Hospital 6 years ago
King's Mill Hospital
Submitted on 06/10/2017 at 16:03
Published on nhs.uk at 16:31


Thank you very much for taking the time to provide this response, and we are delighted that you had a positive experience at our hospital.

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