"Pals service"

Contacted pals spoke to pals manager about my issues the manager said they would come back to me but never heard from them so I called again to be told the manager would ring me but again nothing and in the end sorted my own issues out Physio were very helpful but pals was useless

Story from NHS Choices

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Response from St Mary's Hospital

Good morning,

Thank you for taking the time to leave your feedback, I am sorry that i never contacted you back. I would like to discuss this further with you and to offer you an apology.

if you would like to discuss your concerns my number is 01536 452070/ 0800 917 8504 or my email address is PALS@nhft.nhs.uk

Kind regards

James Allan

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