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Monthly Visits

Story from nhs.uk

"Monthly Visits"

About: Salford Royal

I have to attend Salford Royal Neurology Department on a Monthly basis for both inpatient and outpatient care. The care I have received can only be described as excellent, all of the staff treat you in the first place as a person and secondly as a patient, ensuring that you are kept informed of what is happening, involving you in decisions and are willing to where ever possible be flexible to your needs. They are generally happy and try their best to ensure that you are kept in best spirits. The only criticism I can find is around the cost of parking and TV which when have to attend twice a month can become costly.

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Responses

Response from Salford Royal 7 years ago
Salford Royal

Submitted on 27/05/2016 at 17:16
Published on nhs.uk on 28/05/2016 at 02:30

Dear Andrew

Thank you for your comments. It was great to read such fantastic feedback about your experiences with us, we will certainly share this with the team.

Our aim is to ensure we provide exceptional care in all of our wards and departments.

if you could contact our PALS service, we can ensure that your comments reach all who are involved in your care. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you.

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