"Doctors attitude"

About: The Walton Centre

The doctor my mother saw did not seem to be listening to her problems.

Also the doctor spoke very fast and she found it very difficult to understand what they were saying.

The doctor's attitude was very flippant.

All things considered, it was a bad experience for her and myself.

Story from NHS Choices

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Response from The Walton Centre

We are very sorry to hear that you and your mother didn’t have a good experience when you visited The Walton Centre. Our Patient Experience Team would be happy to look into the matter, if you would like to give us some more information. You can contact them the following ways:

• Call: 0151 556 3090/3091

• Email: patientexperienceteam@thewaltoncentre.nhs.uk.

• Write: The Patient Experience Team, Sid Watkins Building, The Walton Centre, Lower Lane, Fazakerley, Liverpool, L9 7LJ.

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