"Horrible place."

Being forced to see a psychiatrist who upon my first ever appointment with them the psychiatrist turned up to the centre 20 minutes after my appointment time. They walked straight passed me on the way in so that's how I know. They did not read my notes not even briefly (they even admitted this to my family) plus half the information they had was wrong about me even though family members have clarified details numerous times. The psychiatrist proceeded to be rude, throughout the whole appointment, they were rolling their eyes and huffing, would always cut me out of my sentences and accused me of enjoying being lost in a fantasy world with my flashbacks of abuse from childhood because I dissociate?

Needless to say I was so angered I began hyperventilating, I have not been so angry in a long time. The doctor was also smirking when I was so worked up, then they made me take a pill because apparently I needed something to calm me down?

Yeah, because it's my fault that the world is full of insensitive people who can't be bothered to read the notes of a job they're getting paid for, and I'm not allowed to feel anything that resembles anger at that ?

I have spoken to numerous members of the home treatment team since about this and basically I'm being forced to see this doctor because I need stability and they're one of the very best? I feel so trapped. I've also had bad chest pain since that day I don't want to go back there.

Story from NHS Choices

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Responses

Response from Lyndon Day Hospital & South Resource Centre

We were very sorry to hear of your experience and would like to talk to you to try to put things right for you, also to improve our service.

Please can you make contact with our PALS service who can put you in touch with the best person to talk it through.

Our Customer Relations Team/PALS are available on Freephone 0800 953 0045.

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