I was recently taken to A&E as I had thoughts of self harm, the police in attendance refused to let me go to the toilet for 6 hours and refused to ask staff at the hospital for a drink of water or a sandwich for me. The nurse then said that we needed to go to oleaster as I would be seen quicker.. They never explained who i was to see or why. Once at Oleaster, the mental health team did not explain why they were doing a mental health assessment or that I had to agree to the assessment as I have the right to refuse one. I did the assessment anyway and they said they would make me an appointment with chapman road.. They made no appointment whatsoever and did nothing to help me.. The next time I need help, I won't even bother mentioning it, it's a waste of time space and energy.