"X ray"

About: West Middlesex University Hospital

I had to wait more than 1 hour downstairs for the X-ray from 00:30 am until 2:00 am from Saturday until Sunday on 20.03.16 because the person from x-ray had a problem taking x-ray of my tummy . They had all papers ready etc but they preferred to argue with the nurse from the assessment unit ward over the phone Instead of taking a picture of my tummy which it takes no more than 3 mins. After taking the x-ray no porter could take me upstairs. It is so disappointing, the patients are not treated with respect .

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Response from West Middlesex University Hospital

Thank you for taking the time to provide us with your feedback and we are sorry to hear your experience didn't meet the highest standards of care we strive for for all our patients. We are looking into this incident further, thank you for bringing it to our attention.