"Fantastic care"

About: Burnley General Hospital

Had an appt at the Colposcopy Clinic, which I spent 4 weeks dreading. I arrived in a state of anxiety but the wonderful care I received from the doctor and nurses was outstanding. I can't thank these three wonderful people enough. I was treated with care, dignity and respect. All three are a credit to the hospital. Thank you so much.

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Responses

Response from Burnley General Hospital

Many thanks for your feedback regarding the care and treatment you received from the staff in the Colposcopy clinic at Burnley General Hospital and thank you for taking the time to do so.

It is lovely to hear such positive feedback and that you were treated with care, dignity and respect.

I have forwarded your comments onto the team who will also be delighted to hear that your experience was so positive as we always strive to deliver safe, personal and effective care.

We are really keen to hear further about your experience and what made it so positive so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you and your husband would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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