"Biopsy results sent to wrong Dr resulting in 7..."
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
Regrettably, I find myself writing this review as despite having previously received adequate treatment at the William Harvey, an administrative error has meant a 7 week delay in starting treatment for endometrial cancer.
Apparently, the consultants mail is regularly sent to other doctors with the same surname and in my case, it was sent to a doctor with the same surname who does not even work at the hospital. This is not acceptable and has delayed treatment for my cancer by 7 weeks. As this is not the first time the same error has been made, I doubt it will be the last and action really has to be taken to find the root cause of this error to ensure it does not happen again.
I trust there will be no further delays with my treatment and this delay will be taken into consideration when scheduling appointments and my operation.