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Total lack of responsiveness and care

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"Total lack of responsiveness and care"

Unbelievable lack of care for patients and giving advice and help to family

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Response from Support & Recovery Service (South Southwark) 7 years ago
Support & Recovery Service (South Southwark)

Submitted on 06/05/2016 at 16:02
Published on nhs.uk on 07/05/2016 at 02:34

I am responding to your recent post and am very sorry that you had a negative experience of our services and for any distress this may have caused you. We have contacted St Giles House and asked them to look into your concerns and how they might be addressed and we will let you know the outcome of this.

In the meantime if you need any further support please do not hesitate to contact the Patient Advice and Liaison Service either by email PALS@slam.nhs.uk or by telephone 0800 731 864 (select option 2)

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