"Total lack of responsiveness and care"

Unbelievable lack of care for patients and giving advice and help to family

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Support & Recovery Service (South Southwark)

I am responding to your recent post and am very sorry that you had a negative experience of our services and for any distress this may have caused you. We have contacted St Giles House and asked them to look into your concerns and how they might be addressed and we will let you know the outcome of this.

In the meantime if you need any further support please do not hesitate to contact the Patient Advice and Liaison Service either by email PALS@slam.nhs.uk or by telephone 0800 731 864 (select option 2)