"The excellent support and understanding ..."

About: The James Cook University Hospital

(as a relative),

What I liked

The excellent support and understanding of all the staff in ICU 3. Nothing was too much trouble, and the staff volunteered information about my mothers treatment and kept the family fully informed at all times.

I cannot fault the dedication and committment of all the staff who work in ICU.

My mother has now transferred to HDU and the same high level of committment has continued in her care.

What could be improved

Nothing at all

Anything else?

Thank you James Cook Hospital and Staff, with your expertise and dedication to patient and relative care you helped us through a very traumatic time.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The James Cook University Hospital

South Tees Hospitals NHS Foundation Trust did not receive your concerns due to technical difficulties. Thank you for your kind words regarding your mother;s care and treatment at The James Cook University Hospital. If you would like to discuss your feedback further, please contact the Patient Relations Department (PALS) on 01642 854807. Thank you