"My daughters care"

About: Royal Infirmary of Edinburgh at Little France / Maternity care

(as a parent/guardian),

Took my daughter in to simpsons triage to where we were taken to a room. She got asked for a urine sample which she gave. She was given fluids but after 2 hours was still waiting for an anti sickness injection, which she was to have at the same time of fluids, then had to find someone to unhook her from the drip so she could use the bathroom. Waited nearly 20 minutes, still no one came, so I had to unscrew the machine from the bed, so she could use the bathroom. 

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian

Dear Very angry mum

I am so sorry to read about your daughter's experience whilst at the Triage Unit at Simpson's.

We would be happy to look into this for you and would be grateful if you could please contact the Patient Experience Team:

Email: feedback@nhslothian.scot.nhs.uk

Telephone: 0131 536 3370

In writing to: 2 - 4 Waterloo Place, Edinburgh, EH1 3EG

Look forward to hearing from you

Kind regards

Jeannette

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