"Exceptional care from start to finish"

About: Queen Alexandra Hospital / General medicine

(as the patient),

I recently was seen by the Rheumatology Team at Queen Alexandra Hospital in Portsmouth. I was so worried about my health and the future, but the Team there could not have been more kind and helpful. The consultant carried out the most thorough consultation I have ever had, and he really knew his stuff which was so reassuring and gave me so much confidence in his ability to care for me.

I just wanted to say a huge thank you to everyone at the hospital, from reception to the consulting room, everyone smiled and made me feel at ease. Well done to all.

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Dear Marion B

I am very pleased to learn that you had such a positive experience within the Rheumatology Department. Please be assured that we will share your comments with the teams involved, who will be pleased to get such positive feedback.

Thank you for taking the time to share your experience with us and I would like to take this opportunity to wish you well for the future.

Kind regards.

Debbie

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