"another canceled appointment"

About: St Richard's Hospital

Yet another canceled appointment. I had my Rheumatology appointment canceled with no follow up appointment given . I have now had my Orthopedic surgeon appointment canceled ,at least time one i was given an appointment a month later. As for the Rheumatology , i was told it would be the 15th September . I made numerous phone calls and eventually i was given an appointment for May in an over booked clinic.

This hospital must have more that one consultant for each department surely ??? On the web site it says there are 5 Rheumatology consultants, so why is there such confusion when one goes on holiday ??

I hope St Richards will reply to this comment .

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Response from St Richard's Hospital

Thank you for this feedback. We are very sorry that your experience has not been up to your expectation. As this site is anonymous (unless patients choose to leave details) it is difficult for us to investigate why things have not been as good as they should be, and have the opportunity to respond to you. You could do this yourself if you wish, by calling the main switchboard at St Richard’s on 01243 788122 and asking for the rheumatology department. Alternatively, you could contact the PALS office (Patient Advise and Liaison Service) on 01243 831822 or email them at PALSChichester@wsht.nhs.uk and they will be happy to help you with this.

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