"The staff dont care"

About: Royal Blackburn Hospital

The ward c9 full of older ladies and the later shift dont care or just lazy i visited other day and a lady in distress was very unwell and the nurses on diuty was arguing who gonna sort her out well what can we say to that well done nhs,thought it was about caring???

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Response from Royal Blackburn Hospital

Thank you for your feedback regarding your visit to Ward C9 at Royal Blackburn Hospital and thank you for taking the time to do so.

I am very sorry to hear about your experience and you have raised some concerns which I am keen to investigate.

I would appreciate it if you would contact me (Helen Ritchie) on 01254 734471 or you can email me on helen.ritchie@elht.nhs.uk.

Thank you again for your comments

Helen Ritchie, Senior Patient Experience Facilitator.

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