"I recently spent 10 days on Ward ..."

About: St Michael's Hospital (Bristol)

(as the patient),

What I liked

I recently spent 10 days on Ward 72 following head and neck surgery. I cannot speak highly enough of all the staff - nurses, specialists and HCAs. Nurses/HCAs were obviously very busy most of the time but treated everyone not just in a professional manner but with genuine kindness and respect. I had a difficult couple of days while I was there and felt very safe and reassured in their care.

Thank you all again.

What could be improved

Nothing really. Extra staff could be useful at times but this probably isn't realistic in the current climate. Although the building is showing its age it was fine, the small number of beds in each bay was very welcome.

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Response from St Michael's Hospital

Thank you for taking the time to tell us about your experience of St. Michael’s Hospital. We will pass on your comments and thanks to the staff on Ward 72.

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