"Ent operation"

About: Guy's Hospital

I had nose surgery june2015 at guys which did nothing for my symptoms,I've been complaining to Ent since last July 7 weeks after surgery there was no improvement what so ever,they just fobbed me off at every appt since with medication which my useless gp has been giving me for years without once checking my symptoms,I don't understand why they did surgery without s scan first,they went ahead and did septoplasty and turbinoplasty but no improvement ,but after persistent pressure they did a ct scan to be told I've rhinosinusitus which a scan would have revealed in first place,this was 5 weeks ago and have been told today it could be another 5 months before I'm called for surgery,I've suffered with this for years chronic sinusitis which causes permanent biloskage in both nostrils,post nasal drip,sore throats,bad headaches and sharp pain in around the eyes,lack of sleep due to waking up up to 20 times due to breathing through mouth,depression,lack of concentration and bad mood swings.it puts you in a bad place all the time.ive had broken bones over the yesrs but a doddle comparef to this sinusitus which affects me all the time.to be honest at times I wonder if they know what their doing here at ent

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Responses

Response from Beth Wilcox, Complaints Manager, Guy's and St Thomas' NHS Foundation Trust

Dear Mr McCabe, I understand that the Complaints Officer in my team who deals with ENT complaints is due to send you an update on our investigation shortly. If you would also like to talk about how your concerns are being handled I'd be happy to speak with you. You can contact me directly on 020 7188 3733 or by email at beth.wilcox@gstt.nhs.uk.

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