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waiting for an appointment for my wife

Story from nhs.uk

"waiting for an appointment for my wife"

About: Leicester General Hospital

After my wife had a diagnoses of ulcerative colitis in the early part of November there has been no more follow up appointmemts or any contact what ever to see if there is anything that can be done to help with this condition therefore she is still unable to keep food inside her ,still has weight loss and still suffering with diarrhoea.Her GP has tried to speed things up as well as my wife keeps ringing different departments hoping to find out when follow up appointment would be forth coming it has now got to the stage where her skin is hanging of her body due to being unable to keep food in

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Responses

Response from Leicester General Hospital 8 years ago
Leicester General Hospital

Submitted on 23/03/2016 at 14:44
Published on nhs.uk on 24/03/2016 at 01:31

Dear Peter,

We are really sorry to hear about your wife’s condition and that no follow up appointments have been made. Your experience does not reflect the high level of care we expect our patients to receive. We would like to look into your wife’s case to ensure the necessary treatment is provided. If your wife is happy for us to do so, please can you send her details (name, address, date of birth and hospital number) to me - Charlotte.Langford@uhl-tr.nhs.uk and I will investigate.

Thank you for taking the time to post your comment. Your feedback is important to us and will help us to improve our service for future patients.

Kind regards,

Charlotte Langford

Gastroenterology General Manager

Leicester's Hospitals

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