"Appointment"

About: Medway Maritime Hospital

I am under the rhinology clinic ,I was last attended there in Jan 2016 ,

I have a follow up appointment in June but I have got another another sinus infection and was told by my gp to phone , my consultants secretary and ask for a appointment as soon as they could fit me in . I did this and was told by the secretary there were no appointments ,I said to the secretary will I have to just suffer and they said yes . The secretary said the only other appointment was august.

What is happening to our NHS

I thought they were here to help how wrong I was.

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Responses

Response from Medway Maritime Hospital

We are sorry to hear that the care provided has not been to a level that you would expect. We would like to look into your concerns in more detail but will need some more information from you so that we can do this. You can contact the PALS team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk.

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